Last updated on December 17, 2025
Effective date: December 17, 2025

This privacy policy describes the policy of

HearAndNow Foundation
278 Valerius Street
1075 GN Amsterdam, Netherlands
info@hearandnow.nl
phone: 0652262403

with regard to the collection, use, and disclosure of your data that we collect when you visit our website (https://hearandnow.nl) (the “Service”). By visiting or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this privacy policy. If you do not agree, please do not visit or use the Service.

We may change this privacy policy at any time without prior notice to you and will publish the revised privacy policy on the Service. The revised policy will take effect 180 days after publication on the Service. Your continued use of the Service after this period constitutes your acceptance of the revised privacy policy. We therefore recommend that you consult this page regularly.

Information we collect:

We collect and process the following personal data about you:

• Name
• Email address
• Mobile number
• Social media profile
• Date of birth
• Address
• Payment details
• Gender
• Bank account number
• How we use your information:

We use the information we collect about you for the following purposes:

• Marketing/Promotion
• Create user account
• Testimonials
• Collecting customer feedback
• Enforce general terms and conditions
• Processing payments
• Support
• Administrative information
• Targeted advertising
• Manage customer orders
• Website security
• Dispute resolution
• Manage user account

If we wish to use your data for other purposes, we will ask for your consent and will only use your data after obtaining your consent and exclusively for the purposes for which you have given your consent, unless we are legally obliged to act otherwise.

How we share your information:

We will not transfer your personal data to third parties without your consent, except in limited circumstances as described below:

• Advertising service
• Analyses
• Data collection and processing

We require such third parties to use the personal data we transfer to them only for the purpose for which it was transferred and not to retain it longer than is necessary to achieve that purpose.

We may also disclose your personal information for the following purposes: (1) to comply with applicable laws and regulations, a court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company merges with or is acquired by another company, your information will be one of the assets transferred to the new owner.

Storage of your data

We retain your personal data for 90 days to 2 years after users terminate their accounts, or for as long as necessary to fulfill the purposes for which it was collected, as described in this privacy policy. It may be necessary to retain certain information for longer, for example, to maintain records/reports in accordance with applicable law or for other legitimate reasons, such as the enforcement of legal rights, fraud prevention, etc. Residual data, such as anonymous information and aggregated information, which does not identify you (directly or indirectly), may be retained indefinitely.

Your rights

Depending on applicable law, you may have the right to access, correct, or delete your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, ask us to transfer your personal data to another entity, withdraw your consent to the processing of your data, lodge a complaint with a legal authority, and other rights that are relevant under applicable law. To exercise these rights, please write to us at info@hearandnow.nl. We will respond to your request in accordance with applicable law.

You can unsubscribe from direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@hearandnow.nl.

Please note that if you do not allow us to collect or process the necessary personal data, or if you withdraw your consent to its processing for the required purposes, you may no longer have access to the services for which your data was requested.

Cookies, etc.

For more information about how we use these and your choices regarding these tracking technologies, please refer to our cookie policy.

Security:

The security of your data is important to us, and we will take reasonable security measures to prevent loss, misuse, or unauthorized alteration of your data under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot warrant or guarantee the security of the information you send to us. You do so at your own risk.